Last updated: 16 July 2026
This Privacy Policy explains how vpcshosting.com, operated by Levan Akhalaia, an individual sole trader based in Georgia ("we", "us", "our"), collects, uses, and protects your personal data when you use our website and VPS hosting services (the "Services").
1. Information We Collect
- Account & billing information: name, email address, billing address, and payment details necessary to process transactions (payment card or cryptocurrency wallet details are processed by our payment providers and are not stored by us directly);
- Service data: server configuration, hostname, and technical metadata needed to provision and manage your VPS;
- Support communications: the content of support tickets, emails, or messages you send us;
- Technical & log data: IP addresses, access timestamps, and network logs collected for security, abuse prevention, and service operation;
- Cookies: used on our website and client area for session management and basic analytics (see Section 6).
2. How We Use Your Information
We use your information to: provision and operate the Services; process payments and issue invoices; respond to support requests; detect, prevent, and investigate fraud, abuse, or security incidents; and comply with applicable legal obligations.
3. Legal Basis for Processing
We process personal data on the basis of: performance of the contract between you and us (providing the Services you purchased); our legitimate interest in securing and operating our infrastructure; and compliance with legal obligations where applicable.
4. Third-Party Service Providers
We share data only as necessary with:
- Payment processors (including CoinGate for cryptocurrency payments), to process transactions;
- Infrastructure and connectivity providers, to deliver the underlying hosting services;
- Our billing/support platform (WHMCS), which stores your account, invoice, and ticket data.
We do not sell your personal data to third parties.
5. International Clients & Data Transfers
We serve clients globally, including within the European Union. Where our underlying infrastructure providers are located outside your country of residence, your data may be transferred to and processed in those locations. We take reasonable steps to ensure such providers apply appropriate security safeguards.
6. Cookies
Our website and client area use cookies strictly necessary for login sessions and basic site functionality, and may use limited analytics cookies to understand site usage. You can control cookies through your browser settings, though disabling essential cookies may prevent you from logging into the client area.
7. Data Retention
We retain account and billing records for as long as your account is active and for a reasonable period afterward as required for accounting, tax, or legal purposes. Server content is deleted following account termination in line with our standard operational timelines, except where longer retention is required by law.
8. Your Rights
Depending on your location, you may have the right to: request access to the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal/accounting retention requirements); object to or restrict certain processing; and request a copy of your data in a portable format. To exercise any of these rights, contact us at info@vpcshosting.com.
9. Data Security
We apply reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, or loss. No system can be guaranteed 100% secure, and we encourage you to use strong, unique credentials for your account.
10. Children's Privacy
The Services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the client area or by email.
12. Contact
Questions about this Privacy Policy can be sent to info@vpcshosting.com.
